📌 Use this article to close your Casinozer account, either for a break of a fixed length or indefinitely, check what you need to do before closing, and understand how your Casinozer account reopens. Account closure works the same way for all Casinozer players, including VIP players.
What are the ways to close my Casinozer account?
You can close your Casinozer account in two ways:
Temporary closure (break): your Casinozer account is closed for a fixed period you choose, then reopens automatically.
Indefinite closure: your Casinozer account is closed with no end date, and stays closed until you ask to reactivate it.
For a temporary closure, you can choose one of the following break durations:
6 hours
12 hours
24 hours
1 week
1 month
No other break durations are available.
What do I need to do before closing my Casinozer account?
Before you can close your Casinozer account, you need to:
Wait until all your sports bets are settled. You cannot close your Casinozer account while you have pending or open sports bets.
Tell us the reason why you want to close your Casinozer account.
How do I close my Casinozer account for a break?
To close your Casinozer account for a break:
Log in to your Casinozer account and open Live chat.
Tell us that you want to close your account, and give the reason.
Select the break duration you want from the list shown in the Live chat conversation.
Your Casinozer account closes as soon as you select the break duration.
How do I close my Casinozer account indefinitely?
To close your Casinozer account indefinitely, open Live chat, tell us that you want to close your account with no end date, and give the reason. Our support team handles your indefinite closure request in the same Live chat conversation.
When does my Casinozer account reopen after a break?
Your Casinozer account reopens automatically at the end of the break duration you chose. You don't need to do anything: as soon as the break ends, you can log in to your Casinozer account again. You won't receive an email when your Casinozer account reopens.
Can I reopen my Casinozer account before the end of my break?
You cannot reopen your Casinozer account before the end of the break duration you chose. The break duration is final: it cannot be shortened, cancelled or interrupted, whatever the reason. Choose your break duration carefully before selecting it.
How do I reopen my Casinozer account after an indefinite closure?
A Casinozer account closed indefinitely does not reopen automatically. To reopen your Casinozer account, send an email to [email protected] from the email address linked to your Casinozer account, and ask for your account to be reactivated. Reactivation requests cannot be made through Live chat.
We review your reactivation request, and your Casinozer account reopens only once the request is approved. Whether your account can be reopened depends on the reason it was closed. The review cannot be speeded up.
Can I delete my Casinozer account?
Casinozer does not delete player accounts. If you no longer want to use your Casinozer account, you can close it indefinitely by following the steps in "How do I close my Casinozer account indefinitely?" above.
Next step: How do I request a withdrawal?